PATIENT RIGHTS AND RESPONSIBILITIES

YOUR RIGHTS

1) General use of the service:
Benefiting from health services within the framework of the principles of Justice and Equity. It has the right to receive service regardless of race, language, religion and sect, gender, philosophical belief, economic and social status.

2) Informing and requesting information:
He has the right to learn about all kinds of health services and opportunities and to request all kinds of information about his health status, verbally or in writing.

3) Selecting and changing the health institution and its personnel:
He has the right to choose and change the health institution and to benefit from the health services provided in the health facility he chooses, to learn the identities, duties and titles of the doctors and other health workers who will provide health services.

4) Privacy:
They have the right to receive all kinds of health services in a confidential environment.

5) Refusal, suspension and consent:
He has the right to refuse the treatment, to ask for it to be stopped, to obtain his consent in medical interventions and to benefit from the service within the framework of his consent.

6) Security:
To receive health care in a safe environment,

7) To be able to fulfill religious duties:
The health facility has the right to fulfill its religious obligations within the limits of its possibilities and within the framework of the measures taken by the administration.

8) Respect for human values, dignity and comfort:
Everyone has the right to receive a health service with respect, care and attention, in a friendly, gentle and compassionate environment, where all hygienic conditions are met and all noisy and disturbing factors are eliminated.

9) Visiting and accompanying:
It has the right to accept visitors within the framework of the procedures and principles determined by the health facilities and to have a companion within the limits of the legislation and the possibilities of the health facility and if the physician deems it appropriate.

10) Right of application, complaint and lawsuit:
In case of violation of his rights, he has the right to use all kinds of applications, complaints and lawsuits within the framework of the legislation.

YOUR RESPONSIBILITIES

In addition to patient rights, the concept of “Patient Responsibility” has recently emerged. The content and scope of this concept has not yet been revealed. However, in general, it can be described as the duties and obligations that the patient must fulfill before applying to a health institution and in the process after applying. It is possible for us to size the patient's responsibilities. We can summarize them briefly:
1. General Responsibilities
1.1.People should do their best to take care of their own health and follow the advice given for a healthy life.
1.2.The person can donate blood or donate organs if appropriate.
1.3.In simple cases, people should take care of themselves.

2. Social Security Status
2.1.Patient; It is obliged to notify changes in health, social security and personal information in a timely manner.
2.2.Patient; health card (Bag-Kur, Green Card, etc.) has to get the visa on time.

3. Informing Healthcare Professionals
3.1.Patient; He should give full and complete information about his complaints, previous illnesses, whether he received any inpatient treatment, the drugs he is currently using, and all his health.

4. Compliance with Hospital Rules
4.1.Patient; should comply with the rules and practices of the health institution to which they apply.
4.1. The patient must comply with the referral chain determined by the Ministry of Health and other social security institutions.
4.2.The patient; It is expected to cooperate with health professionals during the treatment, care and rehabilitation process.
4.3.Patient; if he is using a health facility that provides service by appointment, he must comply with the date and time of the appointment and notify the relevant place of the changes.
4.4.Patient; respect the rights of hospital staff, other patients and visitors.
4.5.Patient; have to pay for the damage caused to the hospital equipment.

5. Compliance with Recommendations Regarding Treatment
5.1.Patient; He should listen carefully to the advice about treatment and medication and ask about the places he does not understand.
5.2.The patient; In case of inability to comply with the recommendations regarding the treatment, the health worker should be informed.
5.3. The patient should indicate whether he/she understands the health care and post-discharge care plan correctly as expected.
5.4.Patient; He is responsible for the consequences that may arise due to the refusal of the treatment to be applied or the failure to comply with the recommendations.